AZ Ice Families:
AZ Ice Gilbert is committed to providing a safe environment for our customers to continue participating in the sport that they love. We have asked for our AZ Ice family to assist us by adhering to certain rules and guidelines. Following the Executive Order put out by the Governor on Monday, we are asking you for your help again. The following guidelines will go into effect immediately and stay in place until further notice. Are they an inconvenience? Yes, and only that…an inconvenience that allows us to keep everyone on the ice doing what they enjoy. We appreciate your help and understanding as we mitigate these trying times together.
Participants/spectators who are currently sick, symptomatic or have a high-risk /vulnerable person at home, please respect others and avoid coming to the rink. It’s just hockey and figure skating…it will be here again when you are healthy. We also ask that if anyone does become sick that you promptly report it to AZ Ice Gilbert so we may take the appropriate steps. We strongly encourage all AZ Ice family members to practice social distancing and practice good hygiene by frequently washing hands, using sanitizer and avoiding high touch surfaces whenever possible.
To encourage safety, limit the number of people, and minimize time spent in the building:
– No Touch temperature reading upon entering the facility. Those over 100 degrees will not be permitted to participate on that day. No exceptions.
– Face covering required for everyone ages 6+ in the facility when not on the ice. We know that State and local governments provided for exceptions. We are not, at this time.
– For those staying in the building, please practice social distancing.
– For those not in the building, a LiveBarn account is an alternative to being able to watch your skater live or on demand. www.livebarn.com Promotional code: 0bed-c8dc
– Bring your own pre-filled water bottle as there will be no drinking fountains available. Please refrain from sharing water bottles. Any water bottles left behind will be discarded rather than put into a lost & found.
It remains up to each individual/family to protect themselves as it relates to the tasks and activities they partake in on a daily basis based on their level of comfort. We recognize that not all AZ Ice Gilbert families will agree with the restrictions (too restrictive) and/or the response of others (not strict enough) and understand if they choose not to participate/enter the facility at this time as a result.
This situation continues to evolve and your cooperation is appreciated as we navigate the circumstances it presents. Thank you for your patronage!
All youth hockey, adult hockey, open hockey, figure skating, and Learn to Skate programs are back on regular schedules.
Public Skating is available. Due to COVID concerns, the max capacity for public skate is 150 skaters. Once 150 is reached, a wait list will be started. New skaters can join as others leave. ALL skaters must wear masks while in the building and on the ice. The Guest Services staff will be checking temperatures before selling tickets. Thank you for helping us keep our community and our families safe. We look forward to skating with you!
TBD: At this time, we do not have a good return date for Birthday Parties or Speed Skating. As soon as we resume that schedule, we will post updates on our social media feeds.
Thank you for helping us in our effort to limit the spread of COVID-19. If you have any questions or concerns, please feel free to call us at (480) 503-7080 or email us at guestservices@azice.com. Our guest service hours are:
Mon—Sat: 9am—7pm
Sun: 11am—5pm
